We do the
judging.
Founded 2024. We source, vet, and manage virtual assistants. We stand behind the result.
Everyone has the same story
Almost anyone who has hired remote help can tell you a version of it.
The first person did not work out. The second one was good, and then they left. Somewhere in between, you rewrote the same set of instructions for the third time and wondered whether it would have been quicker to do the work yourself.
Most people accept this as the cost of working remotely. We did not think it had to be.
Why it keeps happening
The honest answer is that nobody is doing the judging.
Clients cannot easily tell who is good before they hire, so they end up choosing on price. That is a reasonable decision with an unfortunate result. Low rates lead to turnover, and turnover means starting over. Fewer than half of people hired directly through freelance platforms are still there a year later, and each departure takes the process knowledge with it.
The people doing the work have the mirror version of the same problem. Many are very good and have no way to show it, so they compete on price too. Remote roles attract enormous numbers of applications, and a genuinely good specialist ends up as one of several hundred in a stack nobody has time to read properly.
Both sides end up in the same race. Both sides lose it.
What we decided to do
We decided to be the ones doing the judging, and then to stand behind it.
That sounds simple. In practice it means we read every application ourselves, we only offer services our own team can perform, and we check the work before a client ever sees it.
It also means that when something goes wrong, it is our problem rather than yours. If a specialist is unwell or away, our team covers the work.
Guarantee
If work is not delivered to standard, we fix it. If we cannot fix it, we replace the specialist. If we cannot do either within seven days, that month is refunded.
What we will not do
We do not promise results. We can promise that the work will be done well, on time, and to a standard we check ourselves. What that work earns you depends on your offer and your market. Anyone who tells you otherwise is selling something.
We do not take on work our team cannot do. It is a slower way to grow. It is also the only way the guarantee means anything.
We do not accept everyone who applies. We tell people why, and they are welcome to try again.
Where we are now
We started in 2024. We are small on purpose, because the promise we make only holds while we can personally stand behind every engagement.
We would rather be the company a small number of people rely on completely than a large one nobody quite trusts.
If that sounds like the help you want, or the place you want to work, we would like to hear from you.